PRIVACY POLICY

Valeria Silva provides a range of wellbeing and alternative health services and as such, we use information about our patients to provide them with the best possible care. We take the privacy and rights of our patients very seriously. 

 

The policy detailed below outlines how we use your data and contact information should you require any further information. 

 

What information do we collect? 

 

We hold data containing our client's identity including health and medical conditions, should this be requested, which is considered ‘special category data’, generally collected from the patient themselves, or other healthcare professionals.

 

How do we use this information? 

 

We collect and use this data to provide our patients with the best possible care. This is in accordance with local law, which allows for the processing of data “for health and social care purposes undertaken by a health professional.” 

 

We may also use this data for other reasons: for example, to see that the Practice runs efficiently, plans, trains its staff, receives monies due and can account for its actions. This is in accordance with local law, which allows the processing of data for legitimate interests. We will only share this data for direct medical care purposes, for example, referral to a specialist or for Island agreed screening programmes. 

 

Does your information go elsewhere? 

 

To function efficiently we use other companies (‘data processors’) to fulfil certain obligations. For example, we outsource the secure destruction of data no longer required to another company. In all instances, these ‘data processors’ are vetted to ensure they also comply with the current regulations. 

 

Access to your information: 

 

You have the right to request a copy of the information that we hold about you. Please use the contact details below to do so. We need to make sure that your personal information is accurate and up to date, please inform us of any changes you think we should be aware of. Changes to our privacy policy: We keep our privacy policy under regular review and we will place any updates on our website. 

 

This privacy policy was last updated on 18th May 2020.

 

How to contact us: Please contact us if you have any questions about our privacy policy or information we hold about you - Email: info@valeriasilva.com

 

Supervisory Authority: Should you have an issue regarding data protection that you do not feel able to raise with us directly, you are entitled to contact The Office of the Data Protection Commissioner on 01481 742074.